No phone. No email. Helpdesk doesnt reply.
Say something mean on Twitter - instant response.
It's a brave new world.
@polychrome yes, the opaque front that companies expose to the world often astounds me. Probably we should try to avoid becoming customers to such parties in the first place.
(let alone become their product / cattle which is also such a brave new world dystopian thing that many people happily accept)