I've never understood "we make open source software, but separately from that, we also run a business in which we provide paid support for that software"
It seems like that would incentivize them to develop the software in a way that maximizes the number of support customers
@Trysdyn Yeah exactly, it seems super at odds with the FOSS philosophy. Why even make it open source at that point? Just for the brownie points? Is it a strategic business move, the idea being that the first hit is free, and once they're in the ecosystem they're more likely to pay? I'd never use software with such a blatant conflict of interest
@matt see also why Blender's UI is so terrible (so they can sell the user manual and access to the tutorials)
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