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ye old tech question | phones 

so I got a phone number to call for a medical thing, 1 (XXX) XXX-XXXX

and every time I dialed the full number I got a "busy" signal

then I tried dialing the phone number *without* the 1 at the start, and suddenly I got through to the thing I actually wanted to call

what gives? 馃

((I have an android smartphone that's from 2016))

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ye old tech question | phones 

forgot to mention I'm in the US

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