Canageek @Canageek@cybre.space

- the user's time is not yours, and wasting it is unacceptable. this means that you must both make the product easy to learn and easy to customize, automate, and accelerate

- if you tell the user that something has happened, saved, or worked, and it has not, you owe them money

- telling users what has actually gone wrong when an error or exception occurs not only helps them make better decisions but also reduces load on your customer success team. "sorry, something has gone wrong" is unacceptable and insufficient

- users will happily update their software to avoid security problems, lose bugs, increase performance or gain features. they will not do so if all you say is "bugfixes and performance improvements". if you do that and then people get hacked through an old version, that is your fault

Just saw a Web 1.0 vs 2.0 vs 3.0 that was so full of inaccuracies that I'm filing it as misinformation. My brain won't even let me share to dunk. (except to say web 1.0 did not start in 1980)

Just because it's in a table doesn't make it data.

YEEEEEAAHHHHH -guitar squeal- -car crash sound effect-

the federal US government's technology transformation services (TTS) is hiring! this is my job, 18f's, parent org. they're using one listing to hire into multiple agencies.

I'm five weeks in and so far it's a really great place to work, with a lot of potential for impact. happy to chat to anyone interested.

- info session (there will be more): https://www.eventbrite.com/e/tts-talent-info-session-tickets-178242908337
- roles ('upcoming positions'): https://join.tts.gsa.gov/

Hey. You're not cool or modern if you don't include the post date on your blog post. Stop leaving it off or making it auto-update to keep it looking fresh!

Please, don't panic: The Hitchhiker's Guide to the Galaxy has been published on October 12, 1979.

Exactly 42 years ago 🙊

"If somebody robs a store, it's a crime and the state is all set and ready to nab the criminal. But if somebody steals from the commons and from the future, it's seen as entrepreneurial activity and the state cheers and gives them tax concessions rather than arresting them. We badly need an expanded concept of justice and fairness that takes mortgaging the future into account."

—Ursula Franklin, 22 years ago, on our societal tendency of flat out ignoring and even explicitly rewarding negative externalities